Me: Great. You’ve updated your password, so you can log onto your phone now. Customer: No I can’t,
Me: Great. You’ve updated your password, so you can log onto your phone now. Customer: No I can’t, I changed my password to my ID on the computer, how is my phone supposed to know that?Me: It applies to everything, through the internet, so it is updated, don’t worry.Customer: My phone doesn’t know that! Me: Does your phone have internet? Customer: Yes. Me: It updated. Customer: I have to let my phone know, I need to reset it again on each device, so they all know I changed it. Me: They all share the same ID, you don’t have to do that, they all updated.Customer: Did you tell them this? -- source link
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