The Operations Room (or Opsroom): a physical location where economic information was to be received,

The Operations Room (or Opsroom): a physical location where economic information was to be received, stored, and made available for speedy decision-making. It was designed in accordance with Gestalt principles in order to give users a platform that would enable them to absorb information in a simple but comprehensive way. Project CybersynProject Cybersyn was a Chilean project from 1971–1973 during the presidency of Salvador Allende aimed at constructing a distributed decision support system to aid in the management of the national economy. The project consisted of four modules: an economic simulator, custom software to check factory performance, an operations room, and a national network of telex machines that were linked to one mainframe computer.[2]Project Cybersyn was based on viable system model theory and a neural network approach to organizational design, and featured innovative technology for its time: it included a network of telex machines (Cybernet) in state-run enterprises that would transmit and receive information with the government in Santiago. Information from the field would be fed into statistical modeling software (Cyberstride) that would monitor production indicators (such as raw material supplies or high rates of worker absenteeism) in real time, and alert the workers in the first case, and in abnormal situations also the central government, if those parameters fell outside acceptable ranges. The information would also be input into economic simulation software (CHECO, for CHilean ECOnomic simulator) that the government could use to forecast the possible outcome of economic decisions. Finally, a sophisticated operations room (Opsroom) would provide a space where managers could see relevant economic data, formulate responses to emergencies, and transmit advice and directives to enterprises and factories in alarm situations by using the telex network.The principal architect of the system was British operations research scientist Stafford Beer, and the system embodied his notions of organisational cybernetics in industrial management. One of its main objectives was to devolve decision-making power within industrial enterprises to their workforce in order to develop self-regulation of factories.[…]The system was most useful in October 1972, when about 40,000 striking truck drivers blocked the access streets that converged towards Santiago. According to Gustavo Silva (executive secretary of energy in CORFO), using the system’s telex machines, the government was able to guarantee the transport of food into the city with only about 200 trucks driven by strike-breakers, recouping the shortages caused by 40,000 striking truck drivers.[3]After the military coup on September 11, 1973, Cybersyn was abandoned and the operations room was destroyed. -- source link

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