justforsmiles: justforsmiles:justforsmiles:justforsmiles:justforsmiles:justforsmiles:justf
justforsmiles: justforsmiles: justforsmiles: justforsmiles: justforsmiles: justforsmiles: justforsmiles: My friend said: “You’re such a millennial - taking the fight to social media.” Yep. That I did. I’m just livid. I’ll stop sharing this when the MTA stops taking all my hard-earned money I could be using for tuition, stickers, books, food, and other expenses. (Oh wait, that’s never…) Reblogging one week later…nope, I still have not heard anything regarding my 10/24 incident. I WILL NOT LET THE MTA get away with any of this so easily The MTA has been even more upsetting this week. It has been taking two hours to get to work and get home…four hours of my life being stuck on trains that constantly seem to be experiencing extensive delays. OH AND STILL NOTHING from the MTA…I WANT MY REIMBURSEMENTS. Two weeks. It has been over a month since my first incident. The funny thing is that I’ve noticed MTA workers seated by the train station stairs and guys in uniform looking over the turnstiles. Let me just flatter myself for a moment and pretend they’ve seen posts like this going around and they sense more people will try to get through without paying. I have not done that but that just gets me even more frustrated. I am NOT at all well off to be in this position right now. MTA, you are absolutely dead in my books. A week ago or so, I received something in the mail from the MTA. This is for the 10/24 incident only. A credit of $64.64 supposedly has been refunded to me (this almost covers two trips/day for the 12 days I had left on my monthly MetroCard). My 11/12 situation I’m still waiting for. The MTA does not give a flying crap about the inconvenience they cause people. Monthly MetroCards could be used limitless for a month, for as many trips as you’d like in a day- as long as the swipes are 18 minutes apart. Think about all the inconvenience in terms of time and money that went to waste. I had to wait over a month and a half to receive this and after the 10/24 incident, had to purchase another card, only for it to happen all over again on 11/12. The MTA? Oh, they’re preparing for another fare hike: https://nypost.com/2018/11/15/mta-preparing-another-fare-hike-starting-next-year/ 12/21/2018: I called on behalf of my mom’s situation today. She tried purchasing an unlimited MetroCard on August 21, 2018 (yes, four months ago) and inserted $80 cash. Nothing came out, no card, no reimbursement. She filled out a request and mailed in her form. When I called for her on 9/22/2018, almost three months ago, a lady gave me a claim reference # and told me it’d be two weeks. We did not hear back since. The man on the phone today told me this claim # was not pulling up (he looked up mom’s name, address, nothing) and said we’d have to go to their office to sort it out. I refused and said this was so inefficient that we have to be inconvenienced yet again for the fault of one of the MTA’s employees. He helped us fill out the information (thank goodness mom and I are smart to have taken a photo of the MTA receipt we sent in so we could provide the MVM#, incident date and time) and gave us a new claim #. I don’t care how long this takes. This is not okay. 2/1/2019: Called again on behalf of mom and my own situation. The lady on the phone had the audacity to say that a card was postmarked on 7/9. Wait, how does something get postmarked before an incident even occurred? I gave the reference number that the man on the phone gave me back on 12/21/2018 and she found it (thank goodness it actually was a real reference number and not a fake one like the previous lady had given). Apparently something was sent out on 1/16/2019. That is over two weeks ago. We received nothing. So three possibilities: 1) MTA is lying and they never sent out anything, 2) The post office decided to steal my mom’s card/money that she has been waiting for, for over 5 months, or 3) The mail man decided he would take it instead. The lady on the phone gave me a new reference number and told me to look out for it in two weeks. I told her to then assist with my own situation from November 12, 2018. Apparently something was sent out on November 28th, but I received nothing. Same possibilities as above. When I asked if there was a way for them to make it so I have to myself pick it up from the post office, she said it was just up to me talking to my “post master” and asking them to keep a lookout. Does MTA realize that there are many flaws to their process? What if I was lying? What if I received it and am trying to claim double? Or does that not cross their minds because they know they haven’t done anything to reconcile these happenings? I’ll be on the lookout, that’s for sure. -- source link