Last Sunday, I placed 2 orders online and instead of sending those around Thursday, they sent my ord
Last Sunday, I placed 2 orders online and instead of sending those around Thursday, they sent my orders just this yesterday (Tuesday) faster than I expected and I was surprised that instead of two items, they gave me one. It’s not the first time they hit this kind of mistake but still, I already stated my requests and yet the outcome was this. The courier reasoned that the item was unavailable as of the moment but I checked it from the online store and said that they have still 9 items left. They even texted and sent me an email regarding the order confirmation but still, what they’ve done was a fault on their part. I was so confused at that time but I had no choice because my order was already in front of me so I just paid the courier and took it. This morning, they texted me for another confirmation and I thought that perhaps this was some part of their delayed messages since my phone was shut down and was charged last Monday night until Tuesday. But on the other side, I was guessing that maybe they’re really sending the forgotten item by this day to make it up for what they did yesterday but anyway, they’ve already done it so I’ll just pass along with it but in just one hour, someone knocked on my door and said that I got an order delivered to me? I was opining that maybe this was the text they sent to me not too long ago and when I opened the door and received the item, I was so surprised that this was the item I also ordered together with the item they delivered yesterday. I was glad so I paid the courier again and accepted it. And then when I reckoned that there was nothing inside of the plastic bag, I figured that there was something aside from the item I received today and I was surprised that they put a rose inside it as an apology. Well, it’s also the first time I received this kind so I accepted it and hoping the next time I ordered again, they wouldn’t make this kind of mistake like they did previously. -- source link
#apology item#thanks#flower#just sharing